Returns and Refunds:

  • We accept returns and offer refunds in accordance with our Return Policy, which is available on our website.

Limitation of Liability:

  • Saffron4u is not liable for any damages arising from your use of our website or any products purchased from us.

Changes to these Terms:

  • We reserve the right to update or modify these Terms of Service at any time. Any changes will be effective immediately upon posting on our website.

Contact Us:

  • If you have any questions or concerns about our Terms of Service, please contact us at support@saffron4u.com.

 

Return Policy

 

At Saffron4u, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your saffron order, you may return it within 30 days of the purchase date for a refund or exchange, subject to the following conditions:

Conditions for Returns:

  • Unused: Saffron packages must be returned in their original condition to be eligible for a refund or exchange.
  • Proof of Purchase: You must provide proof of purchase, such as a receipt or order confirmation, for all returns.
  • Damaged or Defective Items: If you receive a damaged or defective saffron product, please contact us immediately to arrange for a return or exchange.

Return Process:

  • Contact Us: Before returning any saffron products, please contact our customer service team at support@saffron4u.com or contact us by Whatsapp (+44 7341 773015) to obtain a Return Authorization (RA) number.
  • Package Your Return: Pack the saffron products securely in the original packaging or a suitable alternative.

 

  • Include Documentation: Include the original proof of purchase with your return shipment, as well as the RA number provided by our customer service team.
  • Ship Your Return: Ship the package to the address provided by our customer service team. You are responsible for all return shipping costs unless the return is due to our error.

Refunds

  • Refunds: Once we receive and inspect your returned saffron products, we will issue a refund to the original method of payment, minus any applicable shipping charges.

 

Non-Returnable Items:

  • Custom Orders: Custom or personalized saffron orders are not eligible for return unless they are damaged or defective upon receipt.

Contact Us: If you have any questions or concerns about our return policy, please contact our customer service team at support@saffron4u.com.